PERSONASTACK DOCUMENTATION

Troubleshooting

Start with the error on the affected page. It usually tells you whether to check the persona, AI provider, integration, or account.

Start here

Check one layer at a time. A saved connection may need repair. A healthy connection may still be unassigned. An assigned tool may still have its receive or wake setting turned off.

Guides in this section

1. When a persona does not runCheck status, provider access, quotas, billing notices, and run logs when work does not start.
2. Troubleshoot integrations and toolsResolve missing integrations, receive settings, skill requirements, and tool access problems.
3. Get help with a specific problemGather the error, affected resource, and run details for a useful support report.

Your next step

Keep the error and time of failure while you investigate. Read the connection’s recovery guidance before deleting or recreating it.

Need a hand? Contact the PersonaStack team.